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Privacy Policy

TempleDelivers Privacy Policy

Last Updated: November 2025

TempleDelivers (“we,” “our,” “us”) operates as an independent, student-run delivery service. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how it’s used, and the choices you have.

By using our website or placing an order, you agree to the terms outlined below.

1. Information We Collect

We collect the following information when you place an order or interact with our website:

Information You Provide

  • Name

  • Temple email or phone number

  • Dorm/Building and room number

  • Order details

  • Payment method/transaction info (processed securely via third-party payment platforms)

Information Collected Automatically

  • Device type

  • IP address

  • Browser information

  • Basic site analytics (through Wix)

We do not collect or store credit card numbers or payment credentials. These are handled securely by Stripe or Wix Payments.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you about your order status

  • Improve our service and website functionality

  • Prevent fraud or misuse of the service

  • Comply with legal obligations, if necessary

We do not sell, rent, or share your personal information with outside companies for marketing or advertising.

3. How Your Information Is Stored

Your information may be stored in:

  • Wix databases (encrypted and access-restricted)

  • Email notifications sent to the TempleDelivers team for fulfillment

  • Payment records stored securely by Stripe/Wix Payments

We use commercially reasonable safeguards to protect your data.
However, no system is 100% secure, and you use the service at your own risk.

4. Third-Party Services

TempleDelivers relies on the following third-party services:

  • Wix — site hosting, analytics, and form management

  • Stripe or Wix Payments — payment processing

  • Email/SMS providers — order notifications

These providers have their own privacy policies, and your use of our site implies agreement to theirs as well.

5. Data Retention

We keep order information for operational and record-keeping purposes.
You may request deletion of your personal data at any time (see Section 6).

Payment processors may retain transaction data as required by financial laws.

6. Your Rights + Data Requests

You can request:

  • A copy of the information we’ve collected about you

  • Correction of inaccurate information

  • Deletion of your personal data (“right to be forgotten”)

To submit a request, email us at:
_(or whatever your support email is)

We will respond within a reasonable timeframe.

7. Cookies & Tracking

We may use basic analytics cookies through Wix to improve website performance.
You can disable cookies through your browser settings.

8. Minors

TempleDelivers is intended for use by Temple University students.
We do not knowingly collect data from individuals under 13 years old.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
When we do, we will update the “Last Updated” date at the top of the page.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
_

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